Current T's & C's During COVID-19

If cancellation occurs due to government restrictions, COVID-19 and future pandemics all payments will be given as a credit note and can be used for a future events or gift/s.

Credit Notes will have a maximum of 3 years.

Deposits are non-refundable, but transferable to future bookings.

If full payment has been made you will only be honoured a 3 year credit.


The Confetti Room takes no responsibility to what may happen to your balloons after we deliver and set them up. Please note that heating and cooling can play a toll on your balloons and we can not take any responsibility for these things that are out of our control.​

The Confetti Room will not be accepting full payments of invoices before the due date or at the time of booking. If you wish to do so you will only be honoured with a 3 year gift voucher if you need to cancel.​

The Confetti Room requires a 20% deposit at the time of booking of the total invoice amount. Balance is due around 2 weeks out from clients event date. Deposit amount is non refundable.​

We understand that life can get in the way. We allow cancellations up to 72 hours prior to the event but deposit is non-refundable. Full payment will be require once the 72 hour window closes OR if you have made full payment we will only offer a gift voucher amount of the invoice amount valid for 3 years from cancellation date.

No changes can be made to original orders 1 week out of event date. Items may be added if available.​

Pick up is available. Both parties must agree on a time. We take no responsibility to what may happen to the balloons when they leave our hands.​

By paying your deposit you agree to the above terms and conditions.