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  • DO YOU DELIVER?
    Yes, Melbourne Wide. We can service outside of Melbourne but additional delivery fees will apply.
  • HOW LONG DO THE BALLOONS LAST FOR?
    Each balloon decoration is different. Balloon garlands can last for weeks if kept in the right environment as they are air filled. Helium balloons on the other hand have alot less float time. Below is a link to Qualatex helium balloon chart for float time. https://qualatex.com.au/pages/latex-balloons-product-information This is just a guideline and float time can vary due to high humidity, temperature and air conditioning.
  • HOW DO I PLACE AND ORDER?
    Contact us via our Contact page HERE or by emailing us at info@theconfettiroom.com.au If you are after helium balloons you can place your order online with next day delivery available.
  • HOW FAR IN ADVANCE SHOULD I BOOK?
    We work on first in first served basis so booking in advanced is highly regarded as we do fill up on specific dates. Book ahead to avoid disappointment.
  • DO YOU HAVE A MINIMUM ORDER?
    The minimum spend for local delivery orders, including helium balloons, inflated balloons such as garlands, and air-filled balloons, is $45. This minimum spend requirement ensures that customers meet a certain threshold for their orders to qualify for local delivery in the designated area. Please note that the minimum spend requirement specifically applies to local delivery items and may vary for other shipping or pickup options. For Balloon Garlands, we require a minimum order of 3 meters for installation. Please be aware that we do not offer installation services for garlands shorter than 3 meters. However, we provide smaller garlands on our website that are intended for self-installation. If you require assistance with installation, please reach out to us at info@theconfettiroom.com.au.
  • HOW AND WHEN DO I PAY?
    We require a 20% deposit in order to confirm your booking. The balance is due at least two weeks before your event, prior to set up. We accept direct deposit and credit card via stripe (fees do apply)
  • WHAT ABOUT CANCELLATIONS?
    We understand that life can get in the way. We allow cancellations up to 72 hours prior to the event but deposit is non-refundable. Full payment will be require once the 72 hour window closes.
  • MY QUESTION ISN'T HERE?
    For any additional questions you may want answered please feel free to email us HERE
  • WHERE DO LATEX BALLOONS COME FROM?
    Latex balloons are not plastic. They are a plant-based product, made from natural rubber harvested from rubber tree plantations which are a renewable resource.
  • WHAT ARE THE MAIN TYPES OF EVENTS OR CELEBRATIONS THAT CUSTOMERS TYPICALLY COME TO THE CONFETTI ROOM FOR?
    Customers frequently visit The Confetti Room for a diverse range of events, including birthdays, weddings, christenings, hens parties, corporate events, bridal showers, baby showers, and more.
  • CAN CUSTOMERS SCHEDULE APPOINTMENTS OR CONSULTATIONS TO DISCUSS THEIR EVENT NEEDS WITH YOUR STAFF?
    Absolutely! We offer the convenience of booking appointments or consultations on our website. You can visit our Consultations page at https://www.theconfettiroom.com.au/consultations to schedule your personalized 1-on-1 discussion with our experienced staff. Please note that there is a consultation fee of $50 for this service. Consultations can be arranged for in-person meetings or conducted via video chat, based on your preference.
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