LOOK AFTER YOUR BALLOONS AND THE ENVIRONMENT
When your Balloons leave our hands there are a few things for you to consider and be aware of:
Balloons are balloons and can sometimes pop for no reason.
Things such as climate and sudden temperature changes can affect them. Please try to keep your balloons in a stable environment. If they get too hot they can expand and burst and if they get too cold they can shrink making decals start to peel up and off.
Be sure not to let your Balloons hit sharp edges and corners and treat them with care. Please do not bash and throw your balloons around as this can damage them making them leak helium or air.
Do not leave your balloons in a hot car as helium expands in the heat causing your balloons to pop. Be sure to have the air conditioner on while travelling in the car with your balloons.
Do not release your balloons in the air once you have finished with them. When your event is over and you have no room to bring your balloons home with you, pop them and then place them into the bin. We do not condone the deliberate release of balloons.
Latex balloons are not plastic, they are a plantbased product made from natural rubber. Natural Latex comes from Rubber Tree Plantations which are a renewable resource. Leading manufacturers source their latex from sustainable Rainforest Alliance Certified and Forest Stewardship Council Plantations The Rainforest Alliance are an international, non-profit organisation working to build strong forests, healthy agricultural landscapes and thriving communities through creative and pragmatic collaboration.
TERMS AND CONDITIONS
The Confetti Room takes no responsibility to what may happen to your balloons after we deliver and set them up. Please note that heating and cooling can play a toll on your balloons and we can not take any responsibility for these things that are out of our control.
The Confetti Room requires a 20% deposit at the time of booking of the total invoice amount. Balance is due around 2 weeks out from clients event date. Deposit amount is non refundable.
We understand that life can get in the way. We allow cancellations up to 72 hours prior to the event but deposit is non-refundable. Full payment will be require once the 72 hour window closes OR we can offer a credit amount valid for 1 year from cancellation date.
No changes can be made to original orders 1 week out of event date. Items may be added if available.
Pick up is available. Both parties must agree on a time. We take no responsibility to what may happen to the balloons when they leave our hands.
By paying your deposit you agree to the above terms and conditions.
The Answers You Need
DO YOU DELIVER?
Yes, Melbourne Wide. We can service outside of Melbourne but additional delivery fees will apply.
HOW LONG DO THE BALLOONS LAST FOR?
Each balloon decoration is different. Balloon garlands can last for weeks if kept in the right environment as they are air filled. Helium balloons on the other hand have alot less float time. Below is a link to Qualatex helium balloon chart for float time.
This is just a guideline and float time can vary due to high humidity, temperature and air conditioning.
CAN I SUPPLY MY OWN BALLOONS?
Yes you can, however we can not guarantee the quality of these balloons. Additional fees will apply if your balloons pop and we need to replace them with our own.
DO YOU USE BIODEGRADABLE BALLOONS?
Yes, we only use biodegradable balloons.
For more information visit http://www.peba.com.au/
HOW DO I PLACE AND ORDER?
Contact us via our Contact page HERE or by emailing us at
HOW FAR IN ADVANCE SHOULD I BOOK?
We work on first in first served basis so booking in advanced is highly regarded as we do fill up on specific dates. Book ahead to avoid disappointment.
DO YOU HAVE A MINIMUM ORDER?
For Balloon Garlands the minimum is 2.5 meters
For all helium balloons, our minimum spend is $80.00
HOW AND WHEN DO I PAY?
We require a 20% deposit in order to confirm your booking. The balance is due at least two weeks before your event, prior to set up. We accept direct deposit and credit card via Pay Pal (if requested but fees apply)
WHAT ABOUT CANCELLATIONS?
We understand that life can get in the way. We allow cancellations up to 72 hours prior to the event but deposit is non-refundable. Full payment will be require once the 72 hour window closes.
MY QUESTION ISN'T HERE?
For any additional questions you may want answered please feel free to email us HERE